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STAR OF HOSPITALITY 2018 – Paulaner honors the best restaurants – I was there again this year for the award ceremony of the Star of Hospitality. Fantastic restaurants are thoroughly evaluated and receive an award for outstanding service, excellent food, and much more. I'll now explain who took home the Star of Hospitality in 2018, what it's all about, and how you can become part of it all.
Hotel Schiller accepts the award.
What is the Star of Hospitality?
The „Star of Hospitality“ It stands for excellent gastronomy and quality. The restaurants awarded a star are thoroughly tested throughout the year by "regular diners"—not restaurant experts, critics, or inspectors—through mystery guest analyses. At the annual awards ceremony, three restaurants from each "star year" receive a special award as the best in their respective star category. So, whoever is looking for a great option this year... in the fifth year The 124 participants who impressed at this year's awards ceremony – held at Schuhbeck's Teatro in the Spiegeltent, complete with a menu and show – were presented with a star of hospitality. This was one of 124 of the 280 participants from all over Germany – all restaurateurs and also producers of fine beer. Paulaner Brewery Group – were honored this year at the awards ceremony hosted by the Paulaner Brewery Group Munich. Incidentally, the whole thing was originally part of the Quality initiative „Successful Hosts“ by Hacker-Pschorr. Meanwhile, landlords of all breweries in the group can become star bearers.
The inn in the Au district also receives an award.
What's behind it?
The award aims to encourage participating restaurants to truly pay attention to all the factors that are important to guests – in other words, when you or I go out to eat. It's clear that this includes not only food and a cold drink (…or rather, a cold beer ;-)…), but also the fundamental joy of being a host, and this is taken into account during the evaluations. To be among the best, that is, to receive the Star of Hospitality publicly at the award ceremony, it's not enough to simply cook well. Restaurateurs must also demonstrate… a harmonious overall feeling, which is formed from numerous individual criteria, to be transmitted to the guest. In other words: Do you see the award? „Star of Hospitality“ If you see this displayed on the wall of a business, or perhaps even on the door before entering, you as a guest can be sure: "Everything is perfect here!" and you can expect not only an excellent business, but also a flawless gastronomic experience.
To receive the star, restaurants must participate in the "Star of Hospitality" initiative. Then it will be awarded. three times a year as mentioned above, independent test guests (the so-called „Mystery Guests“) visited and as part of 128 (!) individual criteria Evaluated. That sounds like a lot, and it is. Everything that influences the aforementioned "coherent overall feeling" is examined closely. The individual criteria are divided into ten main areas, The reviewer considers not only the food, the overall impression of the inn, its website, and its expertise in beer, but also the exterior and table settings, as well as the staff's interaction with guests. Even things that might not immediately come to mind (restrooms, how the bill is handled, the farewell, general aspects, etc.) are factored into the evaluation. This might initially seem a bit petty and overly detail-oriented, but if you think about it for a moment, it's precisely those stays in inns that you remember most, where absolutely everything was perfect, down to the smallest detail.
Star of Hospitality 2018: The Winners
Before we get to the winners, I'd like to point out that the star rating system... No cheating, In other words, the aforementioned "mystery guests" who test the establishments are not provided or selected by the Munich Brewery Group, but are specially hired for this purpose. Partner companies („Hospitality & Co“) Hacker-Pschorr provides support to maintain neutrality. To this end, they assist participating restaurateurs and businesses with training courses, materials, and activities to achieve the best possible scores. And these are the... Winner 2018:
The winners: „Star of Hospitality 2018“
The Hackerbräu inn receives the star of hospitality.
Details on the evaluation
Initially there were only 32, now there are a total of 125 businesses, which participate in each of the three annual tests per business. required 90 percent in all ten areas of the checklist have achieved. The businesses received a total of 15 special awards and have in their star categories, which are decisive for the awarding of the star in the respective test year, the highest scores The ceremony particularly highlighted those establishments that have received a star of hospitality every year since the award's inception in 2012, thus distinguishing themselves primarily through... consistently excellent quality distinguish.
Even mystery guests and testers will
Yes, that's possible. You can find out more on the Hacker-Pschorr website Inquire. Consequently, you will then become part of the test series and, with the detailed on-site tests in all 128 individual criteria, contribute to determining the best of the best for the new year and participate in the Star of Hospitality 2019.
+++ This article was created in cooperation with the Paulaner Brewery Group Munich. Thank you! +++
Paulaner Brewery Group Munich | Star of Hospitality 2018
Want to be a Mystery Guest?: Website
More about the Hacker-Pschorr website experience
More about the Hacker-Pschorr website experience
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